Sect. I Introduction
Ch. 1 Information Systems in the Small Enterprise 2
Ch. 2 Project Initiation 32
Sect. II Analysis
Ch. 3 Process Modeling 62
Ch. 4 Data Modeling 94
Ch. 5 Object Modeling 118
Ch. 6 System Modeling 140
Sect. III Design
Ch. 7 System Design 172
Ch. 8 Database Design 206
Ch. 9 Report and Query Design 238
Ch. 10 Process Design 272
Sect. IV Development
Ch. 11 Prototyping 308
Ch. 12 4GL Programming 350
Ch. 13 Networking 400
Sect. V Implementation
Ch. 14 Testing, Documentation, and Training 444
Ch. 15 Conversion, Maintenance, and Review 486
App. A Project Management 517
App. B Student Portfolio Projects 535
App. C Technical Writing and Presentations 545
Glossary 553
Selected References 567
Index 569
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