Requirements elicitation, writing, analysis, and modeling by IIBA Endorsed Education Provider.

The Facilitation Skills Training Kit: Everything You Need to Lead a Facilitation Skills Workshop

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Leslie Bendaly

September 1999, McGraw Hill, Paperback, ISBN 0071347348


How to Elicit (Gather), Write, and Analyze Business Requirements
How to Elicit Business System Requirements
How to Analyze and Improve Business Processes
	Try our new Virtual Workshops and e-Coaching for today's Business Analysts (BA's) and Subject Matter Experts (SME's)

The Facilitation Skills Training Kit provides everything a trainer needs to deliver a workshop or training session on facilitation skills to a group of managers or team leaders.

The Facilitation Skills Training Kit contains 18 ready-to-use training modules, including dozens of activities and exercises to help managers and team leaders practice facilitation skills. All materials are carefully organized so the trainer has maximum flexibility to design a facilitation skills workshop just right for her target population, whether participants need to focus on leading effective meetings, promoting creative group problem solving, or helping a group set its goals, norms, and agenda.

The Facilitation Skills Training Kit contains reproducible activities and exercises to make workship preparation easy.

Section I: Introduction to This Training Material

Section II: Workshop I
Meeting Facilitation Skills Workshop
Module 1: The Basics
Module 2: Developing Shared Responsibility for the Success of the Process
Module 3: Creating Structure
Module 4: Developing Working Agreements
Module 5: Dealing With Difficult Behaviors
Module 6: Problem Solving and Consensus Reaching
Module 7: Balancing Attention to Task and Attention to Process
Module 8: Closing the Meeting
Facilitation Practice Exercises
Warm Up and Energizing Activities
Participants' Tool Kit

Section III: Workshop II
Facilitation Skills for Leading and Developing Teams
Introduction
Module 1: Understanding Team Leadership and the Team Process
Module 2: Getting on Track
Module 3: Working Together
Module 4: Ensuring Superior Performance
Module 5: Facilitating the Ongoing Process
Module 6: How to Facilitate Team Building Exercises
Team Leader's Tool Kit

Section IV: Workshop III
Facilitation Tools for Taking Your Team to the Next Level
Module 1: Balancing Taks and Process
Module 2: Creating Synergy
Module 3: Making Wise Decisions
Module 4: Developing Creativity
Team Leader's Tool Kit