Redesigning Enterprise Processes for e-Business |
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| Omar A. El Sawy |
| August 2000, McGraw Hill, Paperback, 224 pages, ISBN 0072426756
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This book provides both the concepts and the "how to" of redesigning
enterprise processes and supply chain processes for e-business. It is addressed
to the business professional. It includes current case examples and enables
hands-on use of business process modeling software included with the book.
Split into two parts, the first part of the text or Part A provides an introduction
to business process redesign, as well as a general survey of the concepts
and perspectives around the evolution of process redesign for e-business.
It also provides principles and tactics for redesigning enterprise processes
in e-business situations.
Part B provides a step-by-step progression of how to redesign enterprise
processes and supply chain process with BPR software. It uses real examples
and case studies and provides hands-on experiential learning through the
use of the software.
The book includes a CD-ROM with the Workflow.BPR process modeling software
from Holosofx. The software is an educational version of the state-of-the-art
software that is used by both large Fortune 100 and smaller companies
in their process redesign efforts, and it is designed for the business
professional. It provides process modeling, analysis, and simulation capabilities.
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Preface
Navigation Guide to Using this Book PART A: UNDERSTANDING BPR FOR e-BUSINESS
1. Introduction to BPR for e-business
2. Key Issues around BPR and the Evolution of BPR for e-Business
3. Principles and Tactics of Process Redesign for e-Business PART B: HOW TO REDESIGN ENTERPRISE PROCESSES WITH BPR SOFTWARE
4. Scoping an Enterprise Process
5. Foundations of Business Process Modeling and Analysis with BPR Software
6. Analysis and Redesign of an Enterprise Process
7. Designing Collaborative Supply Chain Processes for e-Business
8. IT Integration Options for e-Business Processes Appendix: Installing the Holosofx Workflow.BPR Software |
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| Omar A. El Sawy is Professor of Information Systems at the Marshall
School of Business, University of Southern California. His Ph.D. is from
Stanford Business School. |
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From the Author
This is the decade of redesigning enterprise processes for e-business !
Creating a process advantage has always been a formidable strategic weapon
for business enterprises, but the internet and e-business have brought new
urgency to it. A different form of business process redesign or reengineering
(BPR) has been ignited by e-business to create value in new and exciting
ways.
I cannot imagine any career in line management that will not require
basic skills in BPR for e-business. Whether you are in a start-up that
is trying to design new marketing processes around the internet, or in
a large traditional brick-and-mortar enterprise that is redoing its supply
chain for e-business, or in a Big 5 consulting company that has an electronic
commerce practice, or a non-profit that is restructuring web-based customer
service, or whether you work in Stockholm or Singapore -- you will definitely
need skills in BPR for e-business. The career advancement opportunities
that it opens are endless.
In such an environment, business professionals need to learn how to describe,
analyze, diagnose, and redesign a business process through robust BPR
methodologies and tools. In an era of e-business, redesigning a business
process involves more than restructuring the workflow. It also involves
changing the information flows around the business process, and changing
the knowledge management capabilities of the process by harnessing the
collective intellectual assets around it. This book is targeted to the
practicing or future business professional/manager who would like to learn
how to carry this out in e-business settings.
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