Pt. 1 Introduction 1 Ch. 1 Usability of Interactive Systems 3 Ch. 2 Guidelines, Principles, and Theories 55 Pt. 2 Development Processes 95 Ch. 3 Managing Design Processes 97 Ch. 4 Evaluating Interface Designs 131 Pt. 3 Interaction Styles 171 Ch. 5 Direct Manipulation and Virtual Environments 173 Ch. 6 Menu Selection, Form Fill-in, and Dialog Boxes 225 Ch. 7 Command and Natural Languages 271 Ch. 8 Interaction Devices 303 Ch. 9 Collaboration and Social Media Participation 359 Pt. 4 Design Issues 403 Ch. 10 Quality of Service 405 Ch. 11 Balancing Function and Fashion 433 Ch. 12 User Documentation and Online Help 477 Ch. 13 Information Search 513 Ch. 14 Information Visualization 537 Afterword Societal and Individual Impact of User Interfaces 563 Name index 581 Subject index 591
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