The Little Book of Cool Tools for Hot Topics: Group Tools to Facilitate Meetings When Things Are Hot |
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| Ron Kraybill (Author), Evelyn Wright (Author) |
| January 2007, Good Books, Paperback, 90 pages, ISBN 1561485438
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Some subjects seem too hot for a group to discuss sanely. Not necessarily. This book shows how to help people hear each other when they feel like shouting; how to focus on the issues at stake rather than having a war of personalities; how to employ actual practices for better understanding (interviews, small-group discussions, role-reversal presentations); and how to move a group toward making a decision that all can honestly support. Cool Tools is rich in anecdotes and practical how-to for any group faced with tension-filled decision-making.
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