Business Process Change Management: Aris in Practice |
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| August-Wilhelm Scheer (Editor), Ferri Abolhassan (Editor), Wolfram Jost (Editor), Mathias Kirchmer (Editor) |
| May 2003, Springer Verlag, Hardcover, 290 pages, ISBN 354000243X
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| Text discusses and defines process change management as information,
communication, and training that enable people to make change and improvements
happen. Uses case studies to show how this change management is applied
in practice, using a framework like the ARIS House of Business Process Excellence
or software tools like the ARIS Toolset. |
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1 Change Management - Key for Business Process Excellence
15 The Change Management Process Implemented at IDS Scheer
23 Change Management with ARIS
49 Managing Change through Project Management and Process
Management
63 Information & Communication to Prepare for an
ERP Implementation
81 Using ARIS to Design the Future Logistics Enterprise
103 Process-Centric Approach for ERP Evaluation Using
ARIS Methodology in a Midsize Group of Companies
123 Change Management - Health Care Reform in Bulgaria
145 Slovenian Railways Process Reengineering Project
163 Evaluation of Business Processes - Basis for Successfully
Changing the Organization of ERA Ltd., a Slovenain Retail Company
183 It Pays to be Prepared
197 Increasing Process Efficiency at Siemens AG Austria
217 Learning Management Processes and Application Architecture
for Learning Environments and Virtual Corporate Universities
Case Studies: Business Information Systems Online/Corporate
University 251
Epilog: Jazz Improvisation and Management 271
App.: The Authors 287
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