| Part One, Overview of Requirements Workshops, contains three chapters .
Chapter 1, Getting Started with Requirements Workshops, describes the problems associated with eliciting requirements and the basic concepts of the requirements workshop.
Chapter 2 , Workshop Deliverables: Mining Coal, Extracting Diamonds, provides a high-level overview of the various models that are the primary deliverables of a requirements workshop. Each of these models expresses a particular point of view, provides perspective on a certain focus, and achieves a varying level of detail. The chapter also explains how the workshop facilitator selects the most appropriate models for the workshop.
Chapter3, Ingredients of a Successful Requirements Workshop, describes the elements you need to achieve success with a requirements workshop.
Part Two, Requirements Workshop Framework, contains six chapters.
Chapter 4, Purpose: Sharing a Common Goal, describes how to specify why a given workshop is being held. A concise statement of purpose is the starting point for defining the other elements of a workshop: who, how, what, where, and when. Shared purpose is also an essential element for participants to ecome an effective working group.
Chapter5, Participants: Roles People Play, describes the various roles played by workshop attendees. It also explains what to do if surrogate or substitute users will attend your workshop and why the facilitator should be neutral and should have knowledge about requirements models. The chapter discusses the importance of participation by business subject matter experts, sponsors, and software stakeholders.
Chapter 6, Principles: Ground Rules for the Workshop, describes basic ground rules, special ground rules, ways to uncover hidden agendas, and decision-making ground rules.
Chapter 7, Products: Ending with the Beginning, discusses workshop products in detail. It describes how to determine the right level of precision, perform doneness tests, and divide a product across multiple sessions (or multiple products across a single session). It also shows how to promote efficiency by using pre - work and self - assigned post - work.
Chapter 8 , Place: Being There, describes same -time, same -place focus, recording modes (including posters and collaborative software tools) ,and location logistics.
Chapter 9, Process: Plan the Work , Work the Plan, describes the design and flow of workshop activities and shows you how to create a comprehensive agenda to serve as your roadmap. The chapter discusses how to open and close the workshop and defines collaborative modes, focus questions, collaboration patterns, sponsor "show and tell" group dynamics, and location logistics.
Part Three, Requirements Workshop Design Strategies, contains three chapters.
Chapter 10, Workshop Navigation Strategies , describes three roadmaps for structuring requirements workshops: horizontal, vertical, and zig zag.
Chapter 11, Workshop Case Studies, illustrates the book's principles and strategies with several case studies drawn from requirements workshops that I've facilitated.
Chapter 1 2, Moving Forward ,explains how to make workshops a best practice, including using data to improve workshops, selling workshops to management, integrating workshops in to your requirements process, ensuring that subject matter experts and the workshop facilitator have the needed knowledge and skills, and identifying helpful ground rules.
The book also includes a Glossary, which contains definitions for all terms introduced in the body of the text. The Bibliography lists books and articles that contain relevant material. Finally, the Appendix describes a set of collaboration patterns, referenced in the main body, that I have found helpful in facilitating requirements workshops.
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