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These books deal in part with
Process Improvement (BPI)
(Most recent publications appear first)
 
What Do Business Analysts Do? e-Learning, virtual workshops and webinars Virtual Workshops
and e-Coaching
Instructor-led, virtual, and self-paced training for Business Analysts
How to Build Business Process Models

 

 Information Systems Action Research: An Applied View of Emerging Concepts and Methods (Integrated Series in Information Systems)

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 November 2010, 0, (425 pages)
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 A Software Process Model Handbook for Incorporating People‘s Capabilities

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 October 2010, 0, (324 pages)
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 Electronics Process Technology: Production Modelling, Simulation and Optimisation

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 October 2010, 0, (482 pages)
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 Business Process Management: 8th International Conference, BPM 2010, Hoboken, NJ, USA, September 13-16, 2010, Proceedings (Lecture Notes in Computer Science ... Applications, incl. Internet/Web, and HCI)

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 September 2010, Richard Hull and Stefan Tai, (359 pages)
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 Computer Aided Process Planning for Rapid Prototyping: A Generative Process Planning System and Retrofitting of CNC machine for Rapid Prototyping

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 August 2010, Sarang Pande, Santosh Kumar, (116 pages)
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 Enterprise, Business-Process and Information Systems Modeling: 11th International Workshop, BPMDS 2010, and 15th International Conference, EMMSAD 2010, ... Notes in Business Information Processing)

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 July 2010, Ilia Bider, Terry Halpin, John Krogstie, and Selmin Nurcan, (341 pages)
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 The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

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 February 2010, Susan Page, Susan Page, (338 pages)
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 BPMN 2.0

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 February 2010, 0, (156 pages)
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 The Art of Business Process Modeling: The Business Analyst's Guide to Process Modeling with UML & BPMN

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 January 2010, Martin Schedlbauer, Martin Schedlbauer, (120 pages)
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 Modern Business Process Automation: YAWL and its Support Environment

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 December 2009, Arthur H. M. ter Hofstede, Wil M. P. van der Aalst, Michael Adams, and Nick Russell, (676 pages)
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 Management Information Systems for the Information Age

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 November 2009, 0, (592 pages)
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 Business Process Management: 7th International Conference, BPM 2009, Ulm, Germany, September 8-10, 2009, Proceedings (Lecture Notes in Computer Science ... Applications, incl. Internet/Web, and HCI)

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 September 2009, Umeshwar Dayal, Johann Eder, Jana Koehler, and Hajo Reijers, (363 pages)
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 Software Process Improvement: 16th European Conference, EuroSPI 2009, Alcala (Madrid), Spain, September 2–4, 2009, Proceedings (Communications in Computer and Information Science)

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 September 2009, 0, (225 pages)
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 2009 BPM and Workflow Handbook: Spotlight on Government

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 June 2009, Layna Fischer (ed), Editor : , Layna Fischer, (300 pages)
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 Shipping Derivatives and Risk Management

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 June 2009, 0, (256 pages)
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 The Benchmarking Book: A how-to guide to best practice for managers and practitioners

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 June 2009, Tim Stapenhurst, (496 pages)
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 Beyond Business Process Improvement, On To Business Transformation: A Manager‘s Guide

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 June 2009, 0, (174 pages)
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 Modeling and Analysis of Enterprise and Information Systems: From Requirements to Realization

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 May 2009, Qing Li, Yu-Liu Chen, (400 pages)
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 Software Error Detection through Testing and Analysis

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 May 2009, J. C. Huang, (259 pages)
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 Business Process Management Common Body of Knowledge

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 March 2009, MBA, Jason Franzen, (234 pages)
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 PROCESS IMPROVEMENT: Understanding a Basic Approach - Companion Guidebook to How to Be an Effective Analyst

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 March 2009, Marc C. DiGiuseppe, (168 pages)
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 The Process: Business Process Modeling using BPMN

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 February 2009, Alexander Grosskopf, Gero Decker, Mathias Weske, (182 pages)
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 Dot Cloud: The 21st Century Business Platform Built on Cloud Computing

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 February 2009, 0, (235 pages)
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 Essentials of Business Processes and Information Systems

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 January 2009, Simha R. Magal, Jeffrey Word, (200 pages)
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 Fundamentals of Information Systems

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 December 2008, 0, (496 pages)
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 Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

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 December 2008, Christopher K. Ahoy, (288 pages)
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 Business Process Management: The SAP Roadmap

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 December 2008, Jim Hagemann Snabe, Ann Rosenberg, Charles MÃA¸ller, Mark Scavillo, (392 pages)
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 BPM Business Process Management Best Practices Design, Streamline and Manage Guide - Lead with business processes that coordinate people, applications and services

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 December 2008, Ivanka Menken, Gerard Blokdijk, (200 pages)
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 Emergent Strategies for E-Business Processes, Services and Implications: Advancing Corporate Frameworks (Advances in E-Business Research Series)

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 November 2008, In Lee, Editor : , In Lee, (424 pages)
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 Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition

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 October 2008, Alec Sharp, Patrick McDermott, (449 pages)
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 Business Process-Reengineering: 7 Critical Success Factors for a Smooth Transformation of Your Organization Processes

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 October 2008, Dr. Z, (232 pages)
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 The Complete Guide to Business Process Management: Business process transformation or a way of aligning the strategic objectives of the company and the information system through the processes

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 October 2008, Mr Jean-Noel GILLOT, (382 pages)
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 Software Process Improvement: 15th European Conference, EuroSPI 2008, Dublin, Ireland, September 3–5, 2008, Proceedings (Communications in Computer and Information Science)

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 October 2008, 0, (213 pages)
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 BPMN Modeling and Reference Guide

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 September 2008, 0, (226 pages)
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 Process First: The evolution of the Business Process Expert

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 August 2008, Marco ten Vaanholt, SAP Business Process Expert community, (144 pages)
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 Application of Business Process Management: In Web-Based Education

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 August 2008, Fidelis Perkonigg, (140 pages)
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 The Microguide to Process Modeling in BPMN

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 July 2008, Rick Geneva, Tom Debevoise, (142 pages)
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 Management by Process: A practical road–map to sustainable Business Process Management

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 June 2008, 0, (322 pages)
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 Mapping Work Processes, Second Edition

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 May 2008, 0, (112 pages)
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 RFID for the Optimization of Business Processes

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 April 2008, Wolf-Ruediger Hansen, Frank Gillert, (298 pages)
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 Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (Premier Reference Source)

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 April 2008, Editor : Hanna Oktaba, Editor : Mario Piattini, (394 pages)
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 Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, ... Applications, incl. Internet/Web, and HCI)

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 April 2008, 0, (518 pages)
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 Business Process Modelling

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 April 2008, Birgit Korherr, (132 pages)
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 Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

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 March 2008, John Jeston, Johan Nelis, (504 pages)
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 Interpreting the CMMI (R): A Process Improvement Approach, Second Edition

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 March 2008, Margaret K. Kulpa, Kent A. Johnson, (424 pages)
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 Business Process Management BPM 100 Success Secrets, 100 Most Asked Questions on BPM Implementation, Process, Software, Tools and Solutions

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 February 2008, Gerard Blokdijk, (152 pages)
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 Organizations: Behavior, Structure, Processes

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 February 2008, 0, (576 pages)
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 Analysis and Design of Information Systems

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 November 2007, Arthur M. Langer, (418 pages)
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 Creating the Ultimate Lean Office: A Zero–Waste Environment with Process Automation

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 November 2007, 0, (160 pages)
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 2007 Excellence in Practice: Moving the Goalposts: Innovation and Excellence in Workflow and Business Process Management

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 October 2007, Layna Fischer, (292 pages)
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 Product–Focused Software Process Improvement: 8th International Conference, PROFES 2007, Riga, Latvia, July 2–4, 2007, Proceedings (Lecture Notes in ... / Programming and Software Engineering)

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 July 2007, 0, (414 pages)
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 Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

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 July 2007, 0, (592 pages)
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 Business Process Improvement Toolbox, Second Edition

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 July 2007, Bjorn Andersen, (312 pages)
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 ARIS Design Platform: Getting Started with BPM

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 June 2007, 0, (384 pages)
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 System Verification: Proving the Design Solution Satisfies the Requirements

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 April 2007, 0, (368 pages)
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 Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

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 December 2006, Ralph F. Smith (Author), (240 pages)
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 CMMI® Survival Guide: Just Enough Process Improvement

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 October 2006, Suzanne Garcia, Richard Turner, (336 pages)
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 Business Process Management: The Third Wave

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 October 2006, 0, (312 pages)
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 Lean Six Sigma for Supply Chain Management

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 October 2006, 0, (432 pages)
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 Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance

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 August 2006, 0, (299 pages)
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 Systems Analysis & Design Fundamentals: A Business Process Redesign Approach

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 July 2006, Ned Florencio Kock, (336 pages)
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 Business Process Management: Practical Guidelines to Successful Implementations

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 April 2006, John Jeston (Author), Johan Nelis (Author), (464 pages)
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 System Requirements Analysis

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 January 2006, Jeffrey O. Grady, (986 pages)
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 Accelerating Process Improvement Using Agile Techniques

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 December 2005, Deb Jacobs, (392 pages)
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 Business Process Management With a Business Rules Approach: Implementing the Service Oriented Architecture

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 October 2005, Tom Debevoise, (280 pages)
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 An Introduction to Enterprise Architecture: Second Edition

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 September 2005, Scott A. Bernard, (356 pages)
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 Business Process Management 3rd International Conference, BPM 2005, Nancy, France, September 5-8, 2005, Proceedings

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 September 2005, Wil M.P. van der Aalst (Editor), Boualem Benatallah (Editor), Fabio Casati (Editor), Francisco Curbera (Editor), (472 pages)
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 Process Mapping, Process Improvement and Process Management

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 August 2005, Dan Madison, (320 pages)
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 Process Improvement and Quality Management in the Retail Industry

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 August 2005, Stephen George, Chris Thomas, Arnold Weimerskirch, (256 pages)
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 Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups

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 May 2005, Ned F. Kock, (283 pages)
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 The Change Management Pocket Guide

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 May 2005, 0, (152 pages)
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 A Pragmatic Guide to Business Process Modelling

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 April 2005, 0, (192 pages)
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 Business Process Management: A Rigorous Approach

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 January 2005, 0, (338 pages)
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 Supply Chain Optimisation: Product/Process Design, Facility Location and Flow Control (Applied Optimization)

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 December 2004, 0, (305 pages)
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 Business Process Management: A Practical Guide

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 September 2004, Rashid N. Khan, (334 pages)
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 The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed

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 August 2004, 0, (225 pages)
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 Detail Process Charting : Speaking the Language of Process

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 July 2004, Ben B. Graham, (187 pages)
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 The Goal: A Process of Ongoing Improvement

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 July 2004, 0, (384 pages)
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 Business Process Automation

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 May 2004, August-Wilhelm Scheer (Editor), Ferri Abolhassan (Editor), Wolfram Jost (Editor), Mathias Kirchmer (Editor), August Wilhelm Scheer, (181 pages)
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 The Case for Virtual Business Processes : Reduce Costs, Improve Efficiencies, and Focus on Your Core Business (Network Business)

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 March 2004, Martha Young, Michael Jude, (240 pages)
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 Business Process Modeling, Simulation, and Design

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 March 2004, Manuel Laguna, Johan Marklund, Laguna, (448 pages)
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 Workflow Handbook 2004

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 March 2004, Layna Ficher, (384 pages)
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 Real Process Improvement Using the CMMI

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 February 2004, 0, (304 pages)
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 Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials)

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 January 2004, 0, (272 pages)
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 On Demand Computing: Technologies and Strategies

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 December 2003, Craig Fellenstein, (352 pages)
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 Workflow Management With Sap Webflow: A Practical Manual

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 December 2003, Andrew N. Fletcher, Markus Brahm, Hergen Pargmann, (257 pages)
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 Transformation Management: Using Activity Analysis to Empower, Liberate and Invigorate (Spiro Business Guides)

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 November 2003, 0, (200 pages)
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 Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance

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 September 2003, Kelvin F. Cross, (256 pages)
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 Business Models: A Strategic Management Approach

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 August 2003, 0, (456 pages)
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 Making Sense of Organizational Change

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 March 2003, 0, (256 pages)
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 The Executive Guide to Improvement and Change

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 March 2003,  G. Dennis Beecroft, Grace L. Duffy, John W. Moran, Richard F. Kochanek, (272 pages)
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 Information Technology and Business Process Reengineering : New Perspectives and Strategies

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 March 2003, Hui-Liang Tsai, (320 pages)
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 Business Process Change: A Manager‘s Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)

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 January 2003, 0, (529 pages)
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 Business Process Management (BPM): The Third Wave

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 December 2002, Howard Smith, Peter Fingar, (311 pages)
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 Process Visualization: An Executive Guide to Business Process Design

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 August 2002, Norman Lofts, (288 pages)
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 Performance Management: A Business Process Benchmarking Approach

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 April 2002, Asbjorn Rolstadas, (412 pages)
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 The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

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 December 2001, 0, (403 pages)
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 Soft Systems Methodology: Conceptual Model Building and Its Contribution

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 June 2001, Brian Wilson, (278 pages)
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 IT Problem Management

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 March 2001, 0, (256 pages)
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 Workflow Modeling: Tools for Process Improvement and Application Development

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 February 2001, Alec Sharp, Patrick McDermott, (345 pages)
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 Security and Control in Information Systems: A Guide for Business and Accounting (Routledge Information Systems Textbooks)

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 January 2001, 0, (352 pages)
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 Analysis and Design of Information Systems

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 December 2000, Arthur M. Langer, (281 pages)
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 Process for System Architecture and Requirements Engineering

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 September 2000, 0, (434 pages)
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 Redesigning Enterprise Processes for e-Business

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 August 2000, Omar A. El Sawy, (224 pages)
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 Systems Analysis and Design Methods 5e

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 August 2000, Jeffrey L. Whitten, Lonnie D. Bentley, Kevin C. Dittman, (752 pages)
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 Optimize Your Operation : Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality

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 April 2000, James C. Abbott, (297 pages)
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 The Unified Process Elaboration Phase: Best Practices in Implementing the UP

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 April 2000, Scott W. Ambler, Larry Constantine, Roger Smith, (277 pages)
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 IT Services: Costs, Metrics, Benchmarking and Marketing

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 March 2000, Anthony F. Tardugno, Robert E. Matthews, Thomas R. DiPasquale, (208 pages)
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 Simulation Modeling Methods: To Reduce Risks and Increase Performance (CD–ROM included)

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 March 2000, 0, (379 pages)
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 Business Modeling With UML: Business Patterns at Work

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 January 2000, Magnus Penker, Hans-Erik Eriksson, (416 pages)
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 Business Component Factory : A Comprehensive Overview of Component-Based Development for the Enterprise

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 December 1999, Peter Herzum, Oliver Sims, (592 pages)
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 Project Change Management

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 December 1999, 0, (332 pages)
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 Process Think: Winning Perspectives for Business Change in the Information Age

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 December 1999, Varun Grover, William Kettinger, (399 pages)
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 Enterprise Modeling with UML: Designing Successful Software through Business Analysis (The Addison-Wesley Object Technology Series)

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 October 1999, Chris Marshall, (272 pages)
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 SAP R/3 Business Blueprint - The Complete Video Course

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 October 1999, Thomas Curran, Andrew Ladd Ph.D., ( pages)
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 Building Corporate Portals With XML (Enterprising Computing)

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 October 1999, Clive Finkelstein, Peter G. Aiken, John A. Zachman, (529 pages)
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 Production Work Flow: Concepts and Techniques

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 September 1999, Dieter Roller, Frank Leymann, (479 pages)
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 Software Test Automation : Effective Use of Test Execution Tools

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 September 1999, Graham, Dorothy Graham, Mark Fewster (Preface), Brian Marick, (574 pages)
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 Perspectives on Business Modelling: Understanding and Changing Organisations

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 May 1999, Anders G. Nilsson (Editor), Christofer Tolis (Editor), Christer Nellborn, (360 pages)
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 Client/Server Computing for Dummies (3rd Ed)

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 April 1999, Doug Lowe, David Helda, (432 pages)
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 ARIS : Business Process Frameworks

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 October 1998, August-Wilhelm Scheer, (200 pages)
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 Business Process Engineering : Reference Models for Industrial Enterprises

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 July 1998, August-Wilhelm Scheer, (757 pages)
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 SAP : An Executive's Comprehensive Guide

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 June 1998, Grant Norris, Ian Wright, James R. Hurley, John Dunleavy, Alison Gibson, (304 pages)
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 The Workflow Imperative : Building Real World Business Solutions

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 December 1997, Thomas M. Koulopolous, Thomas M. Koulopoulos, ( pages)
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 Smart Companies, Smart Tools : Transforming Business Processes into Business Assets

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 December 1997, Thomas M. Koulopoulos, ( pages)
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 Best Practices in Information Technology : How Corporations Get the Most Value from Exploiting Their Digital Investments

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 September 1997, James W. Cortada, (320 pages)
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 Beyond Reengineering : How the Processed-Centered Organization is Changing Our Work and Our Lives

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 September 1997, Michael Hammer, (304 pages)
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 Sap R/3 Business Blueprint : Understanding the Business Process Reference Model

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 August 1997, Thomas Curran, Gerhard Keller (Contributor), Andrew Ladd (Contributor), (300 pages)
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 Knowledge Management and Its Integrative Elements

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 August 1997, Jay Liebowitz (Editor), Lyle C. Wilcox (Editor), (224 pages)
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 Business Process Implementation : Building Workflow Systems

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 July 1997,  Michael Jackson, Graham Twaddle, (256 pages)
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 Software Reuse : Architecture Process and Organization for Business Success

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 June 1997, Ivar Jacobson, Martin Griss (Contributor), Patrik Jonsson (Contributor), (560 pages)
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 Business Process Analysis

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 June 1997, Geoffrey Darnton, Moksha Darnton (Contributor), A. Geoffrey Darnton, (320 pages)
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 The Art of Analysis

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 May 1997, Arthur M. Langer, (192 pages)
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 Business Process Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process Improvement

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 April 1997, H. James Harrington, Erik K. C. Esseling (Contributor), Harm Van Nimwegen, Van Nimwegen, ( pages)
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 Implementing PeopleSoft Financials : A Guide for Success

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 January 1997, Early Stephens, (239 pages)
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 Information Systems in Organizations : Improving Business Processes

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 August 1996, Richard Maddison, Geoffrey Darnton, ( pages)
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 Beyond Reengineering : How the Processed-Centered Organization is Changing Our Work and Our Lives

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 August 1996, Michael Hammer, (304 pages)
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 Beyond Reengineering : How the Processed-Centered Organization is Changing Our Work and Our Lives

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 July 1996, Michael Hammer, ( pages)
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 High Performance Benchmarking: 20 Steps to Success

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 March 1996, H. James Harrington, James S. Harrington (Contributor), ( pages)
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 Workflow Reengineering

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 February 1996, Gary Poyssick, Steve Hannaford, (259 pages)
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 Building Enterprise Information Architectures : Reengineering Information Systems (Hewlett-Packard Professional Books)

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 January 1996, Melissa A. Cook, (250 pages)
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 Process Mapping : How to Reengineer Your Business Processes

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 January 1996, V. Daniel Hunt, Daniel V. Hunt, ( pages)
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 Business Processes : Modelling and Analysis for Re-Engineering and Improvement

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 June 1995, Martyn A. Ould, (224 pages)
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 Best Practices in Reengineering : What Works and What Doesn't in the Reengineering Process

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 April 1995, David K. Carr, Henry J. Johansson (Contributor), (235 pages)
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 The Reengineering Revolution : A Handbook

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 April 1995, Michael Hammer, Steven A. Stanton (Contributor), (352 pages)
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 The Object Advantage : Business Process Reengineering With Object Technology (Addison-Wesley Object Technology Series)

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 February 1995, Ivar Jacobson, Maria Ericsson (Contributor), Agneta Jacobson (Contributor), (347 pages)
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 Business Process Benchmarking: Finding and Implementing Best Practices

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 January 1995, Robert C. Camp, (300 pages)
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 Business Process Engineering : Reference Models for Industrial Enterprises

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 December 1994, August-Wilhelm Scheer, ( pages)
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 Analysis and Design of Business Information Systems

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 August 1994, Merle P. Martin, (848 pages)
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 Reengineering the Corporation : A Manifesto for Business Revolution

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 May 1994, Michael Hammer, James Champy, (256 pages)
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 Business Reengineering: The Survival Guide

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 April 1994, 0, (320 pages)
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 Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

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 March 1991, H. James Harrington, (274 pages)
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